Privacy Policy
Privacy Policy
Last updated: July 2026
The protection of your personal data is important to Tanak WOUX. This privacy policy informs you about what personal data we collect, how we use it, and what rights you have.
1. Data Controller
Tanak WOUX
Tellistrasse 64
5000 Aarau
Switzerland
Email: info@woux.ch
2. Collection of Personal Data
We only process personal data to the extent necessary to provide our online shop, process contracts, and fulfill legal obligations.
The following data may be processed in particular:
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First and last name
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Billing and delivery address
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Email address
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Phone number
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Payment information
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Order history
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IP address
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Device and browser information
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Communication data
3. Purpose of Data Processing
Your personal data is processed for the following purposes in particular:
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Processing and shipping your order
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Payment processing
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Customer service
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Fraud prevention
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Fulfillment of legal obligations
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Improving our online shop
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Security of our website
4. Shopify
Our online shop is operated through Shopify Inc.
As part of the use of our shop, Shopify processes personal data on our behalf. Further information can be found in Shopify's privacy policy.
5. Payment Service Providers
We work with various payment service providers to process payments.
Depending on the selected payment method, the following data may be transmitted in particular:
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Name
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Billing address
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Delivery address
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Order information
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Payment amount
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Transaction data
Processing is carried out exclusively to complete the payment.
The following payment methods may be offered, among others:
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TWINT
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Visa
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Mastercard
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Apple Pay
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Google Pay
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Other payment methods offered via Shopify Payments
The privacy policy of the respective payment service provider also applies.
6. Shipping
To deliver your order, we pass on the data required for shipping to the appointed shipping company.
This includes in particular:
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Name
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Delivery address
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Phone number (if required)
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Email address (if required)
Shipping is carried out via DHL Express or other appointed logistics service providers.
7. Cookies
Our website uses cookies and similar technologies.
These are used in particular to
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ensure the operation of the online shop,
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save the shopping cart,
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improve user-friendliness,
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and technically provide our website.
You can restrict or delete cookies at any time via your browser settings. Please note that this may limit certain functions of our website.
8. Data Security
We use appropriate technical and organizational security measures to protect your personal data against loss, misuse, and unauthorized access.
9. Retention Period
Personal data is only stored for as long as is necessary to fulfill the respective purpose or due to legal retention obligations.
10. Your Rights
To the extent provided by law, you have the following rights in particular:
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Information about your stored data
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Correction of incorrect data
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Deletion of personal data
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Restriction of processing
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Objection to processing
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Data portability, where applicable
To exercise your rights, please contact us at:
11. Changes to This Privacy Policy
We reserve the right to adapt this privacy policy at any time if this becomes necessary due to changes in law or technical developments.
The current version published on our website always applies.